'IBM Hiring Technical Support Associate at Hyderabad,Bangalore'
'IBM Hiring Technical Support Associate at Hyderabad,Bangalore'
'IBM Hiring Technical Support Associate at Hyderabad,Bangalore'
'IBM Hiring Technical Support Associate at Hyderabad,Bangalore'
'IBM Hiring Technical Support Associate at Hyderabad,Bangalore'
Company Name : IBM
Candidate Educational Qualification :BE.,B.Tech.,Post Graduates,Diploma Holders
Job Designation / Job Role : Technical Support Associate
Job Location : Bangalore ,Hyderabad
Candidate Experience Required : Freshers / Experienced
CTC or Salary Offered : Not Specified
Desired Candidate Profile :
Job Description :
Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users
Skills Required
Ability to identify basic hardware parts and aware of basic hardware concepts
User level familiarity with at least one e-mail client – Outlook, Notes etc.
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills /probing skills, as relevant to the issue and level of the caller
Fluency In Communications Skills (both spoken and written)/ soft skills
You may view the latest post at
http://placementmantra.com/ibm-hiring-technical-support-associate-at-hyderabadbangalore/
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